Privacy Policy
Last updated: 28 September 2026
Seraya Engineering Pte. Ltd. respects your privacy. This policy explains how we handle personal data collected through www.serayaengineering.com, our enquiry channels and Google Ads lead forms.
Information we collect
We collect the details you provide, such as your name, company, email address, telephone number, address and enquiry or project requirements. Google Ads lead forms collect the fields shown on the form and share your submitted details with us. Please provide only information relevant to your enquiry.
How we use enquiry details
We use enquiry details to prepare quotations, respond to questions, recommend suitable products, arrange technical support and follow up on requested services. We do not use enquiry details for unrelated marketing.
Sharing with manufacturers and service providers
Where needed for your quotation or service request, we may share relevant enquiry details with manufacturers for product selection, pricing, technical advice or service support. We also use Wix to host our website and service providers to support communications and website operation. We may disclose information where required by law. We aim to limit disclosure to information needed for these purposes.
Cookies and website measurement
Our website uses Wix services and has a Google Tag integration. Cookies and similar technologies may support site operation, security, usage measurement and advertising performance measurement. These tools may collect technical information such as browser and device information, pages viewed and interactions. You can manage cookies through your browser and any consent controls available on the site. Blocking cookies may affect some features. Wix and Google also process data under their own privacy policies.
Storage, security and retention
Personal data may be processed by manufacturers or service providers outside Singapore. Where we transfer personal data overseas, we will take steps required by applicable data protection law to provide appropriate protection. We take reasonable measures to protect personal data, but no electronic system is completely secure. We retain information for as long as needed for the purposes above and applicable legal or business requirements, then delete or anonymise it when no longer required.
Your choices and privacy requests
You may contact us to request access to or correction of your personal data, withdraw consent, or raise a privacy question or complaint. We may need to verify your identity. Requests are subject to applicable legal requirements and exceptions. Withdrawing consent may affect our ability to provide a quotation or service; we will explain any relevant consequences.
Contact
Email: sales@serayaengineering.com
Seraya Engineering Pte. Ltd.
2 Jurong East Street 21, #04-22/23/24 IMM
Singapore 609601
Telephone: +65 6252 1737
Changes to this policy
We may update this policy when our practices change. The latest version and update date will appear on this page.